In search of flexibility: Implications for temporary agency workers and human resource management

Abstract

This paper examines the role of HR and labour flexibility in relation to temporary work arrangements within an Australian context. Such arrangements have increased over recent years due to user firm demand and temporary work agency supply. One of the most frequently cited reasons for the growth in temporary working has been the labour flexibility it provides to user firms. The authors provide an inside view of temporary work in relation to five key HR areas: recruitment and selection, integration and identification, employee commitment, HR administration and training. Finally, implications for HR within the temporary work sector are outlined.