Digital technology use among disadvantaged Australians: implications for equitable consumer participation in digitally-mediated communication and information exchange with health services
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Date
2012-05-25
Authors
Newman, Lareen Ann
Biedrzycki, Katherine Rebecca
Baum, Fran
Journal Title
Journal ISSN
Volume Title
Publisher
CSIRO Publishing
Rights
CSIRO Publishing
Rights Holder
(C)2012 Australian Healthcare & Hospitals Association
Abstract
The considerable variation in ICT access and use within lower income and disadvantaged groups must be acknowledged and accommodated by health initiatives and services when delivering digitally-mediated consumer-provider interaction, online health information, or online self-management of health conditions. If services require consumers to participate in digitally-mediated communication exchange, then we suggest they might support skills and technology acquisition, and/or provide non-ICT alternatives, in order to avoid exacerbating health inequities.
Description
Keywords
Health, Information and communication technology, Social equality
Citation
Newman, L., Biedrzycki, K. and Baum, F., 2012. Digital technology use among disadvantaged Australians: implications for equitable consumer participation in digitally-mediated communication and information exchange with health services. Australian Health Review, 36(2), 125-129.